Privacy Policy
Last updated: July 1, 2026
Images Auto Spa ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We may collect the following types of information when you interact with us online, in person, or through advertising platforms such as Meta (Facebook and Instagram):
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Contact information, including your name, phone number, and email address
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Vehicle information, such as make, model, and service preferences
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Appointment and service history
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Communication preferences
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Technical information from our website, such as IP address, browser type, and device information, collected through cookies and analytics tools
How We Collect Information
We collect information through:
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Our website, including contact and quote request forms
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Lead generation forms on Facebook and Instagram (Meta platforms)
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Phone calls, text messages, and email communication
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In person visits to our Orlando and Altamonte Springs locations
How We Use Your Information
We use the information we collect to:
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Respond to inquiries and provide customer service
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Schedule and manage appointments
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Send service related SMS notifications (e.g. when your vehicle is ready for pickup)
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Send promotional offers, service reminders, and updates
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Improve our services, website, and marketing efforts
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Comply with legal obligations
We do not sell your personal information.
SMS Communications
By providing your phone number, you consent to receive SMS messages from Images Auto Spa related to your service. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business, such as marketing and scheduling platforms. We may also share information with Meta (Facebook and Instagram) in connection with advertising and lead form submissions, in accordance with Meta's own data policies. We may disclose information if required by law or to protect our legal rights.
Your Choices
You can:
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Opt out of promotional emails or text messages at any time
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Request access to or an update of your personal information
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Request deletion of your data, where applicable under law
To make any of these requests, contact us using the information below.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your experience. You can adjust your browser settings to limit or block cookies, though this may affect some website functionality.
Data Security
We take reasonable administrative and technical steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, contact us at:
Images Auto Spa
Orlando Location 4007 E. Colonial Drive, Orlando, FL 32803 Phone: 407-896-6366
Altamonte Springs Location 510 N. State Road 434, Altamonte Springs, FL 32714 Phone: 407-788-6800
Email: imagesautospa@gmail.com