Privacy Policy

Last updated: September 2, 2026

Images Auto Spa ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following types of information when you interact with us online, in person, or through advertising platforms such as Meta (Facebook and Instagram):

Contact information, including your name, phone number, and email address
Vehicle information, such as make, model, and service preferences
Appointment and service history
Communication preferences, including SMS communication and marketing preferences
Technical information from our website, such as IP address, browser type, and device information, collected through cookies and analytics tools

How We Collect Information

We collect information through:

Our website, including contact and quote request forms
Lead generation forms on Facebook and Instagram (Meta platforms)
Phone calls, text messages, and email communications
In-person visits to our Orlando and Altamonte Springs locations

How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer service
Schedule and manage appointments
Send service-related SMS notifications, such as updates regarding your vehicle or when your vehicle is ready for pickup
Send promotional offers, service reminders, and updates when you have consented to receive marketing communications
Improve our services, website, and marketing efforts
Comply with legal obligations

We do not sell your personal information.

SMS Communications

Customers may choose to receive SMS messages from Images Auto Spa for service-related communications and/or promotional offers.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Consent to receive marketing text messages is not required to make a purchase.

Sharing Your Information

We may share your information with trusted service providers who help us operate our business, such as service, technology, marketing, and scheduling providers. We may also share information with Meta (Facebook and Instagram) in connection with advertising and lead form submissions, in accordance with Meta's own data policies. We may disclose information if required by law or to protect our legal rights.

Mobile information and SMS opt-in consent will not be shared, sold, or provided to third parties or affiliates for marketing or promotional purposes.

Your Choices

You can:

Opt out of promotional emails or text messages at any time
Reply STOP to opt out of SMS messages
Request access to or an update of your personal information
Request deletion of your data, where applicable under law

To make any of these requests, contact us using the information below.

Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your experience. You can adjust your browser settings to limit or block cookies, though this may affect some website functionality.

Data Security

We take reasonable administrative and technical steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, contact us at:

Images Auto Spa

Orlando Location
4007 E. Colonial Drive
Orlando, FL 32803
Phone: 407-896-6366

Altamonte Springs Location
510 N. State Road 434
Altamonte Springs, FL 32714
Phone: 407-788-6800

Email: imagesautospa@gmail.com